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Technical Issues and Support / EXPORTED: FAQ 1: Android OS Not Ready / YouWave Not Starting (7/5/2014)

« on: July 05, 2014, 07:13:36 AM »

FAQ 1: Android OS Not Ready / YouWave Not Starting
_________________________________________________________

Important Preflight-check:
- Make sure YouWave is installed on drive C:\
- If you run Windows XP make sure you have .NET framework 2 installed
- Make sure you dont have VirtualBox installed on the same machine. VirtualBox and YouWave are incompatible
- Make sure youwave_vm01.vdi is not mounted nor being used by another program (like WinMount or PowerISO)
- Some anti-virus programs can prevent YouWave from installing or block essential parts like vboxSDL.exe (Read FAQ 4)
- In Windows 8.1 it may be required for you to install youwave in Windows 7 compatibility mode
- We recommend a minimum of 1.5GB ram, but YouWave is able to run on machines with less ram, in some cases it requires tweaking ram-settings
_________________________________________________________

A) Re-install YouWave (Follow these steps accordingly):
- uninstall first
- Restart your computer
- install YouWave

*Do not repeat this step unnecessarily you may block your YouWave installation
Proceed to section B if problem persists
_________________________________________________________

B) Reset Android OS: (Also works for: android.process.acore error)

Home users:
File → Android Factory Reset

Basic users:
- Go to Start > Run (or press Windows + R)
- Copy and paste the bold text to the dialog box: %USERPROFILE%\.Virtualbox\HardDisks
- Delete or rename youwave_vm01.vdi
- Copy and rename youwave_vm01_golden.vdi to youwave_vm01.vdi

NOTE: youwave_vm01_golden.vdi is a formatted Virtual Disk Image, keep a copy at all times.

Proceed to section C if problem persists
_________________________________________________________

C) If the above doesnt fix your problem, post the next 2 files to info@youwave.com or our forum (Example)
%USERPROFILE%\youwave\youwave.log
%USERPROFILE%\.Virtualbox\Machines\youwave_vm01\Logs\VBox.log

Include the details of your problem to the mail or post, allow at least 24 hours for support to reply.
PS: If YouWave was working before, report all changes of your computer (including software / hardware updates)

Technical Issues and Support / Tweaking memory consumption (Not recommended)

« on: June 26, 2014, 12:26:34 AM »

If you want to adjust the memory size required by YouWave, do this:

1. Close YouWave.
2. Press Windows + R or go to Start > Run
2. Paste:
%USERPROFILE%\.Virtualbox\Machines\youwave_vm01\youwave_vm01.xml

Hit Ctrl + F and search for:
RAMSize="512"

Change it to
RAMSize="256"

3. Start YouWave.
In this way, YouWave uses 256MB less memory. Chance is that it can start.

*NOTE: The RAMsize setting determines how much physical RAM will be reserved for youwave (not virtual RAM), there's very little to gain in adjusting this number. If you decrease the RAMsize some apps may not be able to run due to lack of RAM. But if your machine doesn't have sufficient RAM, than decreasing it may be the only option.

keywords: how to tweak memory ram

Technical Issues and Support / EXPORTED: FAQ10 Why does my internet not work? (6/26/2014)

« on: June 26, 2014, 12:06:10 AM »

FAQ 10: Why does my internet not work?
_________________________________________________________

A) Known Issue
There is a known issue that disables the internet on the first time run. Restarting YouWave should fix the problem.
If that doesn't work try the NOTES below section B.
Proxy users proceed to section B
_________________________________________________________

B) How to setup proxy (for Home users only):
- Start YouWave Home
- Click the tiles-icon in the upper-right corner of the Home-screen
- Click Settings Icon
- Click Proxy Settings

*NOTE: 127.0.0.1 or localhost is YouWave, not your PC... YouWave sees itself as a independant device.
_________________________________________________________

NOTE1: If you can't login to Google Play or other Android apps. The cause could be that your computer relies on a proxy or VPN connection. YouWave's internal wifi settings should not be touched.
NOTE2: Issues with (primary) DNS-server also could cause problems, check if you can access the following IP-address thru the YouWave browser http://74.125.1.1/ (Google), if so there is a issue with your (primary) DNS server.
NOTE 3: In some cases (router) firewalls & proxies block network-connections of certain apps

Do not bother with the wifi-toggle, YouWave emulates a wifi-connection without sliding it on

_________________________________________

C) For whatsapp users unable to connect to the internet:
- Make sure YouWave's internal browser is able to connect to the internet
IF NOT: Make sure your computer is connected to the internet & that YouWave's proxy settings are correct

- Make sure there's no firewall (PC, router or proxy) blocking required ports.
We're not sure what ports are required for WhatsApp, but we believe:

- TCP/80
- TCP/443
- TCP/5222
- TCP/5223
- TCP/5228

This is non-conclusive data
Apps like Network Connections (by Anti Spy Mobile) can be used to determine what ports WhatsApp requires.

Technical Issues and Support / Keyboard & Language Related FAQ

« on: March 25, 2014, 10:00:58 PM »

Remove red underline on mispelled words
Settings > Language & Input > [uncheck] Spelling correction

Activate Virtual Keyboard
- Place your cursor in a textbox
- Click keyboard icon (bottom-right) > [Toggle off] Use physical keyboard

Switch Keyboard Language (eg: Arabic)
Go to Settings -> Language & Input -> Physical Keyboard layout -> Choose Language (eg: Arabic). After this you should be able to type in Arabic using your physical keyboard.
Sometimes it maybe required to restart YouWave for changes to take effect

Add words to personal dictionary (from text):
- Select a underlined word, by clicking it
- When the word is selected a menu pops up
- Click [+ Add to dictionary]
- Click [OK]

Add words to personal dictionary (manually):
Settings > Language & Input > Personal Dictionary > Click [+ Add]
- Insert your word in the dialog
- Click [OK]

*Apps like Tweak User Dictionary can be used too import words into the Personal Dictionary

Suggestions and Feedback / How to solve ssh: Warning: Reading the ransom source seems to have blocked.

« on: March 05, 2014, 12:44:57 PM »

If entering the ssh command in youwave causes the following error:

ssh: Warning: Reading the random source seems to have blocked.
If you experience problems, you probably need to find a better entropy source

Then enter these commands in the terminal:
su
cd /dev
mv random random_BAK
ln -s urandom random

ssh root@192.168.1.1

The terminal will display the following message:
Host '192.168.1.1' is not in the trusted hosts file.
Do you want to continue connecting? (y/n)
y

*Assuming your ssh username is root and your host 192.168.1.1.
Note1: adb shell command can be used instead of su
Note2: You can also use 3rd party apps like JuiceSSH

Suggestions and Feedback / Valid terminal commands

« on: March 05, 2014, 08:49:23 AM »

# = su mode
$ = normal mode

Native commands
alias
adb = Algol or absolute or assembly or advanced debugger
break
busybox = list all busybox commands
cd = change directory
chdir
continue
eval = evaluate
exec
exit = exit su-mode and/or terminal
export
fc = fix command
getopts
hash
let
local
md5 =
ndc = (eg: ndc resolver flushdefaultif)
print = print to screen
pwd
read
readonly
return
set
shift
source
ssh = SSH-Shell* (eg: ssh root@192.168.1.1)
su = switch to super-user
sudo = execute a command as superuser*
times
trap
type
ulimit = user's limit
umask
unalias
unset
wait

BusyBox v1.19.4-cm9 bionic (2012-02-05 18:40 +0100) multi-call binary.
Currently defined functions:
[, [[, arp, ash, awk, base64, basename, bbconfig, blockdev, brctl, bunzip2, bzcat, bzip2, cal, cat, catv, chattr, chgrp, chmod, chown, chroot, chvt, clear, cmp, comm, cp, cpio, crond, crontab, cut, date, dc, dd, deallocvt, depmod, devmem, df, diff, dirname, dmesg, dnsd, dos2unix, du, echo, ed, egrep, env, expand, expr, false, fdisk, fgrep, find, findfs, flash_lock, flash_unlock, flashcp, flock, fold, free, freeramdisk, fsync, ftpget, ftpput, fuser, getopt, grep, groups, gunzip, gzip, halt, head, hexdump, id, ifconfig, insmod, install, iostat, ip, kill, killall, killall5, less, ln, losetup, ls, lsattr, lsmod, lspci, lsusb, lzcat, lzma, lzop, lzopcat, man, md5sum, mdev, mesg, mkdir, mkdosfs, mke2fs, mkfifo, mkfs.ext2, mkfs.vfat, mknod, mkswap, mktemp, modinfo, modprobe, more, mount, mountpoint, mpstat, mv, nanddump, nandwrite, ndb-client, nc, netstat, nice, nohup, nslookup, ntpd, od, openvt, patch, pgrep, pidof, ping, pipe_progress, pkill, pmap, poweroff, printenv, printf, ps, pstree, pwd, pwdx, rdev, readlink, realpath, reboot, renice, reset, resize, rev, rm, rmdir, rmmod, route, run-parts, rx, sed, seq, setconsole, setkeycodes, setserial, setsid, sh, sha1sum, sha256sum, sha512sum, sleep, sort, split, stat, strings, stty, sum, swapoff, swapon, switch_root, sync, sysctl, tac, tail, tar, tee, telnet, telnetd, test, tftp, tftpd, time, timeout, top, touch, tr, traceroute, true, tty, ttysize, tune2fs, umount, uname, uncompress, unexpand, uniq, unix2dos, unlzma, unlzop, unxz, unzip, uptime, usleep, uudecode, uuencode, vi, watch, wc, wget, which, whoami, xargs, xz, xzcat, yes, zcat

Suggestions and Feedback / Image Gallery not working

« on: March 02, 2014, 08:04:51 AM »

You can download alternative Photo Galleries like:
- Photo Gallery (Fish Bowl) [by Pixie Reef LLC.]
- Photo Gallery - PHOTOBOX [by PHOTOBOX Ltd.]
- Flayvr photo gallery (flavor) [by Flayvr Media Ltd.]

In the case of WhatsApp, alternative galleries currently only work on YouWave Basic.
For YouWave Home, a solution is being developped

Technical Issues and Support / Use ADB with YouWave in eclipse

« on: January 12, 2014, 07:54:52 PM »

To follow these instructions, at least make sure you have ADB and Eclipse installed

First we have to determine the path of your ADB
Default ADB path (at the time of writing): %USERPROFILE%\android-sdks\platform-tools\

Your ADB path may differ, to be sure check inside Eclipse:
- Window > Android SDK Manager
- At the top of the window you'll see the "SDK path"
- Type over the SDK path and append \platform-tools\ behind the path

Open Computer Properties
Right click Computer > select Properties OR press: Windows + [Pause / Break]

Add your ADB path to the system:
- Click "Advanced System Settings"
- Select "Environment Variables..."
- Select "Path" > Edit...
- Append a semicolon behing the other paths [;] and then paste your ADB-path

To connect to YouWave
- Open YouWave
- Press: Windows + R
- Type: cmd
adb connect localhost:5558

If connected
adb get-state should return device

Inside Eclipse:
- Run debug (F11)
- Select "asus-nexus_7-localhost:5558"

To disconnect:
adb disconnect
________________________________________________

keywords: avd manager, adt bundle, plugin, sdk tools, android sdk, java, jdk, development kit, compile, test, emulator, tool

Suggestions and Feedback / Home-to-Home (3.8 and newer - VDI backup method)

« on: January 03, 2014, 07:48:56 AM »

Download latest YouWave: www.youwave.com/download

==================
Back up YouWave Data (Not required)
==================
- Press Windows + R
- Type: %USERPROFILE%\.Virtualbox\HardDisks\
- copy youwave_vm01.vdi to youwave_backup.vdi

==================
Install YouWave Home
==================
- Install YouWave Home
- Answer "No" when asked "Do you want to delete previous user data?" than "Finish"
- Open YouWave

YouWave should load your previous installation without any problems, if there are problems your files are safely backed-up in youwave_backup.vdi

Technical Issues and Support / VirtualBox Recovery

« on: December 05, 2013, 09:02:28 PM »

================================================
Default procedure:
================================================
- Uninstall VirtualBox
- Delete or move contents from %USERPROFILE%\.VirtualBox
- Restart PC
- Install YouWave

================================================
In some cases you may have to manually add the .VirtualBox folder:
Windows + R
cmd
mkdir .VirtualBox

================================================

YouWave Registry Keys:
"HKEY_CLASSES_ROOT\TypeLib\{46137EEC-703B-4FE5-AFD4-7C9BBBBA0259}\1.3\0\win64"
"HKEY_CLASSES_ROOT\TypeLib\{46137EEC-703B-4FE5-AFD4-7C9BBBBA0259}\1.3\0\win32"

YouWave Home Values (only use the value that applies to your OS, not both):
64-bit OS = "C:\Program Files (x86)\YouWave Android\YouWave Android.exe"
32-bit OS = "C:\Program Files\YouWave Android\YouWave Android.exe"

YouWave Basic Values (only use the value that applies to your OS, not both):
64-bit OS = "C:\Program Files (x86)\YouWave_Android\YouWave_Android.exe"
32-bit OS = "C:\Program Files\YouWave_Android\YouWave_Android.exe"

Announcements / For users who cannot download YouWave

« on: September 16, 2013, 04:00:07 AM »

You can try to use browser from https://www.torproject.org/.

Technical Issues and Support / How to download & install apps

« on: September 16, 2013, 03:07:41 AM »

A) How to download Google Play:
View → Online Content
Click Google Play (Click only once, if you inadvertently clicked twice proceed to "Redownload & Re-install SidePanel apps")
View → Apps
Double Click Google P...

B) Copy paste URLs
Use Ctrl + C & Ctrl + V to paste the URL in YouWave's browser

C) Download to YouWave's Shared Folder
C:\Users\Public
Files will appear in /sdcard/c (within youwave)

D) Download to SidePanel directory
- Download APK-file from the internet
- Press windows + R
- type: %USERPROFILE%\youwave
- paste your APK file here

In YouWave:
- View → Redraw Icons
- Double Click your imported app

=====================================================

Redownload & Re-install SidePanel apps
- Press windows + R
- type: %USERPROFILE%\youwave
- Delete the app (eg: whatsapp)
- Download again (WARNING: the sidepanel is known to corrupt downloading apps when double-clicking, click only ONCE and wait for the app to start downloading)

Suggestions and Feedback / Upgrade from Home-to-Home (3.7 and older)

« on: September 14, 2013, 11:14:14 PM »

These instructions are written for a scenario of a WhatsApp user moving his account from Home to Home 3.7 and above. In order to save time, download the latest YouWave Home while following instructions.
link: www.youwave.com/download.

If the following instructions are difficult to follow, you can request a personal assistant via services@youwave.com (Not free)

==================
*Windows XP Users Only
==================
- Manually create C:\Users\Public directory

==================
Backup WhatsApp
==================
- Run YouWave Home
- Open WhatsApp
- Settings → Chat Settings → Backup conversations

===================
Exporting Contacts (VCF / V-card)
===================
- Click phone-icon
- Click the Contacts-tab
- Menu Button → Import/Export → Export to Storage

===================
*Terminal commands (Warning: commands are case-sensitive)
===================
- Open Terminal Emulator
su
cp /sdcard/Id /sdcard/c/Id.txt

===================
Compress & Upload Files
===================
- Download & Open ES File Explorer
- Click & Hold /sdcard/00001.vcf
- select /sdcard/WhatsApp
- Move files to /sdcard/c
(Id.txt should be already in /sdcard/c)

==================
Backing up YW Basic Data
==================
- Close YouWave
- Press Windows + R
- Type: %USERPROFILE%
- rename .Virtualbox to .Virtualbox_Home

==================
Install YouWave Home
==================
- Install YouWave Home
- Answer Yes when asked "Do you want to delete previous user data?" than Finish
- Open YouWave

===================
Restore Files
===================
- Download ES File Explorer
- Click & Hold /sdcard/c/00001.vcf
- select /sdcard/c/WhatsApp
- Copy selected files to /sdcard/

===================
*Terminal commands (Warning: commands are case-sensitive)
===================
- Terminal Emulator
su
cat /sdcard/c/Id.txt > /sdcard/Id

===================
Restoring WhatsApp
===================
- Download & Start WhatsApp
- Re-activate Whatsapp
- Restore messages when prompted

===================
Importing Contacts (VCF / V-card)
===================
- Click the contacts-icon in the dockable-app area
- Click Not Now
- Click Import/Export contacts
- Click Import from Storage

Issues that can occur:
- WhatsApp Force Closing while restoring messages

Suggestions and Feedback / Basic-To-Home via VDI swap

« on: September 01, 2013, 06:53:37 AM »

===================
Backup Android ID
===================
- Open YouWave
- Click Apps-icon (circle with tiles)
- Go to Dev Tools > Terminal Emulator (Warning: commands are case-sensitive)
type:
su
cat /sdcard/Id > /sdcard/Id.txt
- Upload the /sdcard/Id.txt file to a cloudservice (eg: Google Drive)

==================
Backing up YW Basic Data
==================
- Close YouWave
- Press Windows + R
- Type: %USERPROFILE%
- rename .Virtualbox to .Virtualbox_Basic

==================
Alter VirtualBox.xml
==================
- Open %USERPROFILE%\.Virtualbox\VirtualBox.xml in notepad
- Hit Ctrl + H & replace YouWave_Android with YouWave Android

YouWave should start now, but if you get the following error:
YouWave ANDROID_ID is badcafe8deadbeef. It is NOT correctly set.
Please do not use this YouWave instance to link with other accounts.

Than follow these instructions:
- Go to Terminal Emulator (Warning: commands are case-sensitive)
type:
su
cat /sdcard/Id.txt > /sdcard/Id
- Restart YouWave

==================
Limitations of this method
==================
- Doesnt increase the vdi disc-space (after Home 3.7 youwave has increased disk capacity to 64GB)
- Doesnt enable YouWave's Shared Folder

Methods with no limitations:
http://youwave.com/forum/index.php?topic=3856.0
http://youwave.com/forum/index.php?topic=3858.0

keywords: badcafe&deadbeef bad cafe dead beef

Technical Issues and Support / EXPORTED FAQ7: What to do when a app doesn't work (or if I get a ARM Nati

« on: August 30, 2013, 10:54:41 AM »

FAQ 7: What to do when a app doesn't work (or if I get a ARM Native Code Error)?
____________________________________________________________________

A) Check the permissions of your app
First check if your app uses GSM hardware, some apps require GSM hardware for example: Cam, Mic, Video Card (3D), GPS & other hardware sensors, which is currently unsupported. You can find this information by searching the app on the Google Play Website and clicking on the Permissions tab. Also you can see the permission information, when you run the installer of your app (1st screen). Please check this information before starting a thread.
____________________________________________________________________

B) Download a older version of the app
Sometimes older versions of the same app dont require GSM hardware to operate (for example Facebook 1.9.12). You can search for previous app releases on Google or www.androiddrawer.com
____________________________________________________________________

C) No network / No internet connection
Please check FAQ 10
____________________________________________________________________

D) Report the compatible app version to the community
After you find which version of the app is compatible, please post it on our forum:
>>> TOPIC: List of Android Apps <<<

or report the app version on our FB page:
http://www.facebook.com/youwave

NOTE1: Dont request us to test your apps, we dont have the time nor the resources to test everyone's favorite app
NOTE2: We currently can't predict when we will support ARM, but we will spread the news when ARM is supported