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Messages - YouWaveAdmin

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Technical Issues and Support / Re: MAJOR HELP PLEASE
« on: April 26, 2017, 10:28:40 PM »
In some versions of YouWave, after factory reset, a backup file is created. The file is located at <users>/youwave/.Virtualbox/youwave_vm01/youwave_vm01<timestamp>.vdi. The timestamp is when you did the reset. Use this file to replace the existing youwave_vm01.vdi file (it's always good to back it up before replace it) and start YouWave again.

Free version and Premium version are very different. Free version runs Android 4.0.4 (ICS) and the Premium version runs 5.1.1 (Lollipop). The behavior of a particular app may also be different under the two versions. If an app does not work in the free version, you can always try it in the Premium version for which we have a 7 day trial.

General Discussion / Re: how to transfer my whatsapp chat to another pc
« on: September 16, 2016, 09:06:19 PM »
You just copy this file over to another PC's same path.

Using YouWave Android / Re: how to install apk in youwave
« on: August 15, 2016, 09:21:13 PM »
You install APK in youwave through the side panel, which has a default app path C:\youwave. Double-click the app icon in the side panel.

Please see this post for information on how to change device id on YouWave -

This is a very old thread. Please open a new thread and state the software version that you are using.

Using YouWave Android / Re: YouWave Android not working...
« on: May 17, 2016, 09:45:18 PM »
Sorry Windows Server 2003, which is very very old,  is not supported.

Copy mp3 files to C:\Users\Public. YouWave can read the files in this directory as path /c


   We have seen this "Google Play Store has stopped" error, but it seems that this error does not affect use of the program. Nevertheless, we will do more testing to see whether we can eliminate this error.

Technical Issues and Support / Re: Android OS Not Ready
« on: April 16, 2016, 11:30:13 PM »
The most common reason of not being able to run the Premium version is not enabling the VT-x feature in Bios. Another reason is that as of today, Premium version only runs on 64 bit machines.

Using YouWave Android / Re: In app scrolling.
« on: April 16, 2016, 11:26:45 PM »
First try clear the data of the app, if it does not work, reinstall the app.

Android Apps / Re: Very easy Android Market (Google Play) Install
« on: April 03, 2016, 08:57:23 PM »
Sorry about the experience. We will continue improving the user experience of our product.

Android Apps / Re: Very easy Android Market (Google Play) Install
« on: April 02, 2016, 10:56:43 PM »
No, the file you need to install is call Phonesky.apk, which is directed through Online Content, not the one you listed. Can you check again?

Android Apps / Re: Very easy Android Market (Google Play) Install
« on: April 02, 2016, 03:27:55 PM »
Is the app downloaded named Phonesky.apk? It should work. Did you see the crash right after installation, during starting of the Play store, or during runnning of the Play store?

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