Author Topic: "Software package error. Please reinstall the product from an official source."  (Read 2662 times)


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I've been using 2.3.0 since it came out and no trouble, but I load it up today and it gives me the error message of having to reinstall it from "Official sources..." What it is basically doing is calling me a pirate again. I paid for this and only used the download from the "Official source". We went through this on a previous version as well and I had thought that they fixed it in this version. I got ripped off. This is a piece of crap. When it works its great, but stuff like this happens way too much and one has to start from scratch each time. Maybe they shouldn't charge $15 until they get it out of this early beta?


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We are releasing a 2.3.1 which will remove this message. Thank you for your patience.

Update: expect release of 2.3.1 with a fix of this issue within 2 days.
Update: 07/04/2012 Released 2.3.1 and this message is removed. Can you please try this?
« Last Edit: July 04, 2012, 01:33:24 AM by YouWaveAdmin »
YouWave is updated to Android Lollipop. See