Author Topic: youwave does not start  (Read 19173 times)

abzaatari

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youwave does not start
« on: September 16, 2012, 02:11:34 AM »
hello
i installed youwave with trial version and every thing is ok. But when i format my hard disk and install new youwave the program start but the right side of it shows the back ground of the screen. I activate it with the activation key, it is the same, uninstall then re-install the same problem, am i need a new activation code or it is still valid?. Does youwave need a add-on or associated program such as flash player or etc to work properly? Please i need help. and thanks
« Last Edit: September 16, 2012, 08:28:10 AM by abzaatari »

YouWaveAdmin

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Re: youwave does not start
« Reply #1 on: September 18, 2012, 02:47:33 PM »
Can you email us the log files:

<user id>/youwave/youwave.log
<user id>/.Virtualbox/Machines/youwave_vm01/Logs/VBox.log

------------
Update: you emailed to us and we have identified where the problem is. CreateProcess() on your machine failed with error code 14001.
YouWave is updated to Android Lollipop. See youwave.com/download

abzaatari

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Re: youwave does not start
« Reply #2 on: September 19, 2012, 09:53:03 PM »
hi,
It is great to identifying the problem, and i will appreciate when you give me the solution.

thanks.

abzaatari

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Re: youwave does not start
« Reply #3 on: September 20, 2012, 02:47:15 AM »
Hi, the problem happened after formatting my pc, the system is XP SP2 (it was SP3) my format type is FAT32, is that related?

YouWaveAdmin

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Re: youwave does not start
« Reply #4 on: September 30, 2012, 12:12:27 AM »
Hi abzaatari,

    Actually, thanks for letting us know. We were not aware of that on XP SP2, netframework 2 SP2 is not included. On all the other newer Windows OSes, it is already included.

Regards.
« Last Edit: September 30, 2012, 12:25:03 AM by YouWaveAdmin »
YouWave is updated to Android Lollipop. See youwave.com/download

devonte

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Re: youwave does not start
« Reply #5 on: October 14, 2012, 11:55:25 PM »
Don't use trial version of Youwave.

Install full version in your PC.

drjis

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Re: youwave does not start
« Reply #6 on: October 15, 2012, 07:00:05 AM »
list of the complete requirements to run youwave on windows xp?

YouWaveAdmin

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Re: youwave does not start
« Reply #7 on: October 15, 2012, 03:38:59 PM »
Intel Pentium 1.6GHz CPU, 1GB DRAM, 500MB disk space, and NET framework 2 SP2 (which is missing in XP SP2).
YouWave is updated to Android Lollipop. See youwave.com/download

drjis

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Re: youwave does not start
« Reply #8 on: October 16, 2012, 08:25:46 AM »
i am trying to use youwave on my xp sp3 with .net  framework 2 sp2, still not working for me.

YouWaveAdmin

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Re: youwave does not start
« Reply #9 on: October 16, 2012, 10:56:28 PM »
Can you describe the symptom and provide two log files?

1. <user id>/.Virtualbox/Machines/youwave_vm01/Logs/VBox.log
2. <user id>/youwave/youwave.log
YouWave is updated to Android Lollipop. See youwave.com/download

drjis

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Re: youwave does not start
« Reply #10 on: October 22, 2012, 04:22:24 PM »
after reinstallation it started to work!

Alkaas

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Re: youwave does not start
« Reply #11 on: October 30, 2012, 06:11:12 AM »
I think you have to contact with youwave. They will tell you why your youwave doesn't start ?

maurice16

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Re: youwave does not start
« Reply #12 on: November 23, 2012, 03:37:16 PM »
Get a file manager like 7-zip and locate youwave folder[documents and settings] and delete youwave.log and apps.xml
Android Devloper

Mustos

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Re: youwave does not start
« Reply #13 on: December 18, 2012, 12:55:34 AM »
Intel Pentium 1.6GHz CPU, 1GB DRAM, 500MB disk space, and NET framework 2 SP2 (which is missing in XP SP2).


I have Windows 7 x86 with .NET Framework 4. Do I still need the framework 2 SP2?

YouWaveAdmin

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Re: youwave does not start
« Reply #14 on: December 18, 2012, 02:23:48 PM »
No, no need to have framework 2 SP2 if you have win7.

YouWave is updated to Android Lollipop. See youwave.com/download