Author Topic: can't download google play  (Read 11468 times)

xandercruz

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can't download google play
« on: April 05, 2013, 09:14:30 AM »
I have version 4.1.1
When I click on google play to download it, I get a message that says its downloaded instantly. However nothing shows up with I refresh apps, and when I looked at my youwave folder it is not being downloaded ( the file is 1kb) the same thing happens with the 1mobile and appoke market as well

Is there some additional step I'm not doing?

YouWaveModerator

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Re: can't download google play
« Reply #1 on: April 05, 2013, 05:17:07 PM »
There seems to be a double click issue, somehow every click tries to Download the file.
So if you click twice the second click will stop your download and leave you with a half a download.
Just downloading the file again wont fix the issue, you'll have to manually delete the "Google Play" file and download it again.

Instructions
- Go to start > Run (or press Windows + R)
- Paste the bold text in the Run dialog %USERPROFILE%\youwave\
- Delete concerning *.apk file
- View -> Redraw Icons (in YouWave Menu)
« Last Edit: April 05, 2013, 09:31:12 PM by YouWaveModerator »
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xandercruz

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Re: can't download google play
« Reply #2 on: April 05, 2013, 09:12:22 PM »
Unfortunately this didn't work. when I tried to run the bold text I was told the file couldn't be found.

I deleted and uninstalled everything and tried again. I single clicked on google play and the same thing happened ie the bar at the top said 0% complete but a message popped up saying that I had downloaded google play but nothing actually happened

Doctorcranky

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Re: can't download google play
« Reply #3 on: April 05, 2013, 09:19:07 PM »
I'm having similar issues as the above poster. Recommended action did not work either. Have also tried a clean reinstall, but the program still thinks google play is installed.

YouWaveModerator

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Re: can't download google play
« Reply #4 on: April 05, 2013, 09:21:06 PM »
sorry wrong text, paste this: %USERPROFILE%\youwave\
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Doctorcranky

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Re: can't download google play
« Reply #5 on: April 05, 2013, 09:39:14 PM »
Now I can redownload, but It's only downloading 1kb and stopping. Same thing the OP is getting.

YouWaveModerator

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Re: can't download google play
« Reply #6 on: April 05, 2013, 10:00:07 PM »
Try this, download the Google Play file here:
http://www.androidfilehost.com/?fid=9390225151984926830

Instructions
- Go to start > Run (or press Windows + R)
- Paste the bold text in the Run dialog %USERPROFILE%\youwave\
- Past downloaded file here
- View -> Redraw Icons (in YouWave Menu)

Or use the methods of FAQ 5 to import files into YouWave
« Last Edit: April 05, 2013, 10:04:17 PM by YouWaveModerator »
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YouWaveAdmin

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Re: can't download google play
« Reply #7 on: April 07, 2013, 02:07:55 AM »
It sounds like a software glitch. Investigating...
YouWave is updated to Android Lollipop. See youwave.com/download

zuckuss

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Re: can't download google play
« Reply #8 on: April 25, 2013, 08:35:28 PM »
I am also having this issue, I purchased the program and used the activation code.  I had to later reformat my computer and now when I reinstalled youwave, it thinks I already have all the apps I had before, but I do not, and when I go to google play it says my device already has all apps installed???  I do not know what to do?

YouWaveAdmin

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Re: can't download google play
« Reply #9 on: April 26, 2013, 12:58:09 AM »
After you reinstall YouWave, your YouWave instance is brand new. If you install Google Play on it,  it should not say all apps have been installed. Is this what happened to you?
YouWave is updated to Android Lollipop. See youwave.com/download

Larkin

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Re: can't download google play
« Reply #10 on: May 04, 2013, 08:56:07 AM »
I'm having the same problem.  Google play will not load. I did a clean reinstall of Youwave. I went to the online contact tab. I clicked Google playstore ONCE. It said the app loaded instantly, but the load bar never came up at all. When I went to redraw icons, nothing came up. I tried to load again, it said it already existed in the file. I checked for the Google Play file where you indicated, it wasn't in there. I went to manage apps and checked the downloaded applications folder and it was empty.  I paid $20 for this program and I can't get it to load the playstore on either my laptop or my PC. VERY FRUSTRATING.

I'm clearly not the only one having this problem, which means it is likely on your end.

YouWaveAdmin

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Re: can't download google play
« Reply #11 on: May 04, 2013, 11:16:06 AM »
We have just made a fix. Can you please try it now?
YouWave is updated to Android Lollipop. See youwave.com/download

Larkin

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Re: can't download google play
« Reply #12 on: May 04, 2013, 11:27:49 AM »
Yes After shutting the program down and then rebooting that appears to have fixed the problem, the Icon now appears on my app page.  However, when I clicked on the app, it failed to load and take me to the Google play store. The Youwave Home screen flickered for a moment like it was going to take me somewhere but then it did not.  Suggestions?

Larkin

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Re: can't download google play
« Reply #13 on: May 04, 2013, 11:30:15 AM »
I should add that when I go to manage apps, it does not show up in the "Running" Menu, but when I go into Downloaded apps, it appears to be running because the "Force Stop" toggle is available.

YouWaveAdmin

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Re: can't download google play
« Reply #14 on: May 04, 2013, 10:33:29 PM »
Please re-download Google Play. It will be Google Play 3.10.10. After you install it, start it by click the middle button with three dots and choose Google Play.
« Last Edit: May 05, 2013, 12:22:46 AM by YouWaveAdmin »
YouWave is updated to Android Lollipop. See youwave.com/download