Author Topic: apps wont download  (Read 7896 times)

Lionister

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apps wont download
« on: May 19, 2014, 04:13:29 PM »
Hello admin,
I tried to download an app from the market, it stays at prepare to download even though my internet works just fine. I even tried the browser, and can still search on google and go on websites. So i dont know why i cant download the app.

http://postimg.org/image/9jrnz0i9v/

YouWaveModerator

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Re: apps wont download
« Reply #1 on: May 20, 2014, 03:17:09 AM »
can you browse to this site via YouWave's browser? http://74.125.1.1/
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Lionister

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Re: apps wont download
« Reply #2 on: May 20, 2014, 05:08:47 AM »
Yes i got to google page with that link. I tried to download with 1mobile market, it didnt work but when i tried to download from playstore with my google account, it works. However, when i launch the game, i got an error message it said: install failed because their isn't enough free space on device internal ( non SD card) memory but when i check my storage, I still have 3.4 GB free. So i'm not sure what's the problem.

YouWaveModerator

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Re: apps wont download
« Reply #3 on: May 20, 2014, 07:42:23 AM »
Can you try a factory reset? File > Android Factory Reset
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Lionister

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Re: apps wont download
« Reply #4 on: May 20, 2014, 08:14:07 AM »
I already tried that and reinstalled the game but still got the same error message.

YouWaveAdmin

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Re: apps wont download
« Reply #5 on: May 20, 2014, 11:40:26 AM »
Is the app Hero Wars? How did you download it? We'd like to recreate the problem.

Are you using the latest Home version? Yes, you should have 3G internal memory and 60G simulated SD card storage. It should be big enough.
YouWave is updated to Android Lollipop. See youwave.com/download

Lionister

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Re: apps wont download
« Reply #6 on: May 20, 2014, 11:54:48 AM »
The app is Brave Frontier. For Heroes War, the app just crashes when I launch but for Brave Frontier, it shows me the error message.
I downloaded them via Play Store since 1 Market store is not working.
Im using the previous Home version, 3.8. Yes it should be more than enough so that's why i dont understand why the error message.

YouWaveAdmin

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Re: apps wont download
« Reply #7 on: May 20, 2014, 10:40:47 PM »
We have tested this app. We can instal it using the latest Home version 3.19. But it does not run. The cause is because it has ARM native code and is currently not supported.
YouWave is updated to Android Lollipop. See youwave.com/download

Lionister

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Re: apps wont download
« Reply #8 on: May 21, 2014, 03:11:21 AM »
thank you for your clarification. I hope you can implant ARM native code for Youwave in the near future since i tried to install many apps and they dont work probably because of ARM native code.

YouWaveModerator

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Re: apps wont download
« Reply #9 on: May 21, 2014, 04:05:12 AM »
PS: A list of known compatible apps can be found here:
http://youwave.com/forum/index.php?topic=3499.0
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