Author Topic: MAJOR HELP PLEASE  (Read 1315 times)

ddwwork

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MAJOR HELP PLEASE
« on: April 20, 2017, 12:07:15 AM »
My sister had a profile on you wave and it froze, most likely due to the laptop, but I hit factory reset thinking it would just reboot but now everything is gone on the home screen and all of the apps are gone as well. Is there any way to bring them back? I know she had some things on here she would like to keep and I feel bad about deleting it. Any suggestions? Please if you can, directly email me or respond on here. the faster the better I really appreciate any help you guys can give

YouWaveAdmin

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Re: MAJOR HELP PLEASE
« Reply #1 on: April 26, 2017, 10:28:40 PM »
In some versions of YouWave, after factory reset, a backup file is created. The file is located at <users>/youwave/.Virtualbox/youwave_vm01/youwave_vm01<timestamp>.vdi. The timestamp is when you did the reset. Use this file to replace the existing youwave_vm01.vdi file (it's always good to back it up before replace it) and start YouWave again.
YouWave is updated to Android Lollipop. See youwave.com/download